Accessibility in Versailles Palace

The Palace of Versailles ensures excellent accessibility and services for all visitors, ensuring that people with disabilities have a pleasant and smooth experience.

The Palace offers special entrances for people with reduced mobility, making accessing the various parts of the estate easier.

Additionally, there are facilities designed for the visually impaired, people with hearing impairments, and those with learning and mental health disabilities.

Things to know about Versailles accessibility

• Entrance H has a separate entry point for disabled visitors. The Palace has ramps and elevators to assist those with low mobility.

• Flat benches are available in the reception and museum areas, making taking breaks during your visit easy.
• We recommend visiting by car and parking in the Flotille or Neptune car parks or arriving on foot via the Queen’s Gate on Boulevard de la Reine, which is accessible from the Park.

• Elevators have voice floor announcements and provide live updates for any changes or emergencies.

• Restrooms are equipped with visual and audible alarms for emergencies.

• The Palace is also accessible for visitors with learning disabilities and mental health difficulties, with staff ready to help you navigate the site.

• Feel free to ask the staff if you have questions or need help. They are there to assist you.

Wheelchair Accessibility in Versailles

At the Château de Versailles, visitors with reduced mobility should use Entrance H for priority access. 

If you inform the guards at the front gate about your physical challenges, you can drive or take a taxi directly to the entrance, which is about 200 meters away. 

Staff will help you bypass the lines and escort you to the ramps for easy access.

The staff at Entrance H are trained to assist and support those with special needs.

Navigating the Palace is easy with clear signage and nearby facilities. 

Wheelchair-friendly toilets and reception desks are located throughout the Palace. 

Wheelchair access is available at the Gabriel Pavilion and the Petit Trianon’s ground floor. 

The interior spaces of the Grand Trianon are also accessible.

The full disabled access areas are State Apartments and Grand Trianon. 

The partially disabled access areas are the Park, Gardens, and Marie-Antoinette’s Estate. 

The first floor of the Petit Trianon is not accessible to the differently abled. However, a multimedia room on the ground floor offers a presentation of the first floor and the attic.

Borrowing Wheelchair 

Please ask for manual wheelchairs, which are free of charge at the Gabrial Pavilion in the main Palace Building, the Grand Trianon, and the Petit Trianon. 

Wheelchair accessible tours

You can take the Versailles Wheelchair Accessible Tour, which takes you around the palace in a Golf Cart. The tour costs €309.

With this ticket, you will get an expert guide, a golf cart ride in Versailles Gardens, and priority access to the main Palace.

Explore various tour options in Versailles, including the Full-access ticket with gardens, Skip-the-line guided tour, Round-trip palace tour from Paris, Night fountains show ticket, Versailles palace bike tour, and Private golf cart tour of the palace – perfect for every visitor’s needs.

For Visually Challenged 

Entrance A is used by visitors who booked self-guided tickets to the Palace of Versailles. 

Visually challenged guests can also use the same entry point—a pedestrian walkway runs through Honour Courtyard from Honour Gate, providing easy access to Entrance A.

Your guide and assistance dogs are welcome.

At Entrance A in the Dufour Pavilion, you can explore 3D models of the Palace and tactile maps with Braille and large print.

A tactile frieze in the Gallery of the History of the Palace includes an audio description. Ask for the audio guide.

The Gallery of Coaches has a sloping walkway and will soon offer an audio description tour.

You can touch three tactile panels and two models in the Gallery of Coaches by requesting them from the staff.

All through the palace, restrooms with audio alarms for emergencies are available.

Visitors with hard-of-hearing 

Depending on your ticket type, you can enter the Palace by Entrance A or B.

The Palace of Versailles has induction loop-equipped reception desks at the Main Entrance A, the South Ministers’ Wing, and the North Ministers’ Wing. 

You will receive help from staff at the reception counters, which are fitted with induction loops.

You will also find audio guides with induction loops and volume control devices.

Videos are screened with subtitles.

Visual French Sign Language (FSL) guides are available for the King’s State Apartments and the Hall of Mirrors.

Restrooms are equipped with flashing beacons for emergencies.

If you wish to learn more before you visit Versailles, you can find further details about the palace’s Opening hours, How to reach the palace, Renting vehicles, Tips for visiting the Versailles Palace, and Restaurants and cafes near the palace.

FAQs

Here are some frequently asked questions by differently-abled visitors to the Versailles Palace.